Return Policy

Return Policy

Miller & Miller Enterprises return period for our RED Luminaires is 14 days, but the TON Chairs & Stools goods cannot be returned because of minor discrepancies in dimensions and colours, mainly because of the natural features of the materials used. Moreover, neither the defect liability nor the quality warranty shall apply to the goods wear and tear due to its normal use.

Miller & Miller Enterprises shall, if under the jurisdiction of our return policy, refund of what you have paid for the luminaire as soon as possible, but latest within 30 days of the product being returned. You are obliged to pay for the return delivery of the luminaire/s. Miller & Miller Enterprises will pay to send replacement luminaire/s.
In your message to us you must clearly state that you regret your purchase. The return period is counted from the day you received your purchase: the full, or a significant part of the product. If you have purchased a customized product -or a product with a significant personal customization, the return period is counted from the Miller & Miller Enterprises have informed you about the product.

You do not qualify for our return policy if:
The seal of authentication of the product has been broken/opened.

When returning a luminaire product:
-You are obliged to keep the product in the same condition as when delivered.
-You must not have used the product, however you have the right to investigate the condition of the product was in when delivered. If damage or harm is caused to a product while investigating the product does not qualify for the return policy.

 

 

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